Gold Mountain Wellness Resort

Last Updated: July 2026

At Gold Mountain Wellness Resort, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a room reservation, contact us, or use our resort services.

Our website address is goldmountainwellnessresort.com.

Who We Are

Gold Mountain Wellness Resort provides accommodation, wellness experiences, and hospitality services to our guests. We understand the importance of protecting your personal information and handle all guest data responsibly and only for legitimate booking and service-related purposes.

Information We Collect

When you make a room reservation, submit an enquiry, contact us, or use our website, we may collect information such as:

Full name
Phone number
Email address
Check-in and check-out dates
Number of guests
Room preferences
Booking and reservation details
Special requests voluntarily provided by you
Any other information you choose to provide while contacting us

We collect only the information reasonably necessary to process your booking, respond to your enquiries, provide resort services, and communicate important information related to your stay.

How We Use Your Information

Your personal information is used only for legitimate purposes related to your booking and experience with Gold Mountain Wellness Resort. We may use your information to:

Process and confirm room reservations.
Contact you regarding your booking or stay.
Send check-in, check-out, or reservation-related information.
Respond to your enquiries and customer support requests.
Manage special requests associated with your stay.
Improve our guest services and website experience.
Meet applicable legal, regulatory, accounting, or security requirements.

We do not use your name, phone number, email address, or other personal information for unrelated purposes. We do not sell or rent your personal information to third parties.

Room Bookings and Guest Information

When you book a room with Gold Mountain Wellness Resort, we may require your name, phone number, email address, stay dates, number of guests, and other information necessary to manage your reservation.

This information is used primarily to:

Confirm your room booking.
Communicate with you before, during, or after your stay when necessary.
Handle changes, cancellations, or special requests.
Provide customer support.
Deliver the services you have requested.

We will not use your personal information for unrelated purposes without an appropriate legal basis or your consent where required.

Payment Information

If online payment facilities are available on our website, payments may be processed through third-party payment service providers. Gold Mountain Wellness Resort does not necessarily store complete credit card, debit card, or other sensitive payment credentials on its own servers.

Payment providers may process your information according to their own privacy policies and security practices.

Contact Forms and Enquiries

When you submit an enquiry through our website, we may collect your name, phone number, email address, and message.

This information is used only to respond to your enquiry, assist with reservations, provide requested information, or communicate with you regarding our resort services.

We do not sell contact-form information to third parties.

Cookies

Our website may use cookies and similar technologies to ensure proper functionality, remember preferences, understand website performance, and improve the visitor experience.

Some cookies may be essential for the website to operate correctly. Other cookies, including analytics or third-party cookies, may be used depending on the services integrated into our website.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

Embedded Content and Third-Party Services

Our website may include embedded content or integrations from third-party websites, such as maps, videos, social media platforms, booking tools, analytics services, or payment providers.

Embedded content from third-party websites may behave in the same way as if you visited those websites directly. These third parties may collect information, use cookies, or track interactions according to their own privacy policies.

Gold Mountain Wellness Resort is not responsible for the privacy practices of independent third-party websites or services.

Who We Share Your Information With

We do not sell or rent your personal information.

Your information may be shared only when reasonably necessary with trusted service providers that help us operate our website, process bookings or payments, provide technical services, or deliver requested guest services.

We may also disclose information when required by applicable law, regulation, legal process, or government authority.

Any service provider receiving personal information should only process it for the relevant service purpose and subject to applicable privacy requirements.

How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary to:

Complete and manage your booking.
Provide requested services.
Respond to enquiries or support requests.
Maintain necessary business and financial records.
Meet applicable legal, tax, accounting, or regulatory requirements.
Resolve disputes and protect against fraud or misuse.

When personal information is no longer reasonably required, it may be securely deleted, anonymized, or otherwise handled in accordance with applicable requirements.

How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable privacy laws and your location, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of personal information where legally applicable.
Withdraw consent where processing is based on consent.
Ask questions about how your personal information is used.

Certain information may need to be retained where required for legal, administrative, accounting, fraud-prevention, or security purposes.

Children’s Privacy

Our website and booking services are not intended to knowingly collect personal information directly from children without appropriate involvement or authorization from a parent, guardian, or responsible adult where required.

If you believe that personal information relating to a child has been provided improperly, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our services, website features, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised Last Updated date.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or how we handle guest data, please contact Gold Mountain Wellness Resort through the contact details provided on our website.

Gold Mountain Wellness Resort
Website: www.goldmountainwellnessresort.com